Apply Operating Profeco Payment Required to Avoid Tipping

The Federal (CJF) carried out the verification of service of restaurants, bars and clubs, to prevent abuses against consumers by imposing a fee required for gratuity or service.

The agency reports that in Mexico there is any formal provision requiring the consumer to cover additional payments for gratuity to the establishment or waiters.

However, some bad suppliers seek to obtain an additional gain under this concept, to establish unilaterally fixed amounts ranging from 10 to 20 percent of total consumption.

"These amounts are included in a misleading manner or notes on the tickets and consumption, in other cases, requiring the consumer directly by both the supplier of goods or services or, where applicable, by the waiter."

The Profeco states that it is intended that a practice-based Mexican consumer habits and customs, as a rule, even when the gratification known as "tip" is voluntary.

This reward is based on the degree of satisfaction that a consumer has the service that was provided by a waiter.

Remember that setting alone and unilaterally set the prices of food and drinks offered and such amounts and provide a reasonable profit.

In this context, the Profeco out in a statement that the check is to be exhibited in conspicuous food and beverage prices, and that they are respected and not deny or condition the sale of products or services.

Also not conducted in discriminatory practices, customer selection and booking of admission fee, and also delivered consumer vouchers.

Agency staff also verifies that alcoholic beverages offered meet business reporting requirements established by the Mexican Official Standards.

During the operation, the document verification done Profeco accounts that are charged, both at the time of the presence of officials of the institution as notes from previous days, to ensure they are not carried out methods or practices coercive commercial detriment of the consumer.

This, according to the provisions of Article 10 of the Federal Consumer Protection, as is the application of additional amounts or percentages to the total consumption gratuity.

[readon1 url="http://www.prensaglobal.com/notas/33259.html"]Source: www.prensaglobal.com - Translation by Suyapa Ajuria[/readon1